Privacy Policy

At MAGO, we value your trust and prioritize the protection of your privacy and personal information. Mago is a division of KP Consumer Vision LLP. This Privacy Policy outlines the practices of MAGO Pvt. Ltd. (referred to as the Company/We/Our) concerning the collection, storage, and usage of information from users of our website (www.itsofficialmago.com). By accessing this website, you agree to the terms of this Privacy Policy, as well as the Website's Terms of Use, and provide explicit consent for the use and disclosure of your personal information by this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy applies to the MAGO Official Website (www.itsofficialmago.com) and any online application that references or links to our Privacy Policy (collectively referred to as our "Products" or "Services"). Our Privacy Policy extends to all platforms, including computers, mobile phones, tablets, televisions, or any other computer or media resource that grants access to our products or services. It is essential to read this Privacy Policy carefully, as by accessing our products or services, you expressly consent to the policies and practices outlined in it.

Collection of Information

We consider "Personal and Sensitive Information" to be any information that identifies or can be used to identify a user's identity, location, contact details, and more. This includes, but is not limited to, names, addresses, phone numbers, email IDs, and passwords. By accessing and using this website, you consent to the Company collecting, storing, and using your Personal and Sensitive Information safely and securely, as outlined in our Privacy Policy. Every time you use our service, we collect information about your usage.

● Details of transactions you carry out through our site and of the fulfillment of your orders.

● Details of your visit to our site include, but are not limited to, traffic data, location, weblogs, and other information, whether it is required for our billing purposes or otherwise, and the resources you access.

Use of Information

The information we collect from our customers enables us to personalize and enhance our services. MAGO utilizes this information to provide you with the best possible shopping experience, quality customer service, dispute resolution, promotion of safe services, suggestions for products and services of interest, updates on offers and new launches, fraud prevention, error detection, enforcement of terms and conditions, and more. Occasionally, we may request your participation in online surveys or ask you to update contact and demographic information to provide a tailored experience and uninterrupted services. Rest assured, all information is stored securely and encrypted in compliance with applicable statutory laws, ensuring the safety, secrecy, and confidentiality of your personal information.

Disclosure

Your personal information is strictly private and confidential. We do not voluntarily disclose, use, sell, trade, or transfer any of your personal or sensitive information to outside parties. However, we may share your personal information with trusted third-party service providers who assist us in business operations, website functioning, and providing better services. These third parties are required to keep the information private and confidential, using it solely for agreed-upon activities. In exceptional circumstances, we may disclose your personal and sensitive information when required by a court of law, government authorities, legal processes, or law enforcement agencies, or when necessary to protect the safety, rights, and property of MAGO.

IP Address and Cookies

We collect device-related information, such as IP addresses (an IP address is a number that lets computers attached to the Internet know where to send data to the user, such as the web pages viewed by the User), operating systems, and browser types, for system administration and aggregated reporting to advertisers. This information helps us deliver web pages, customize our site to user interests, analyze site traffic, and provide geographic data to advertisers. Please note that this data is anonymous and does not identify individuals. It is purely statistical information about the browsing patterns and actions of our users. We use "cookies," which are alphanumeric identifying pieces of information stored on web servers or browsers and transferred to your computer's hard drive. Cookies help us recognize your browser, track page visits, and analyze website usage. Please note that cookies and tracking technology do not collect personal information or data. However, if you have previously provided identifiable information, a cookie may be linked to that information. Aggregate information may be shared with third parties for operational purposes.

Password Policy

User IDs and Passwords of our customers are stored in a secure and encrypted manner. We prioritize your privacy and ensure its protection. However, it is the user's responsibility to maintain the confidentiality of their username and password when using our services across different browsers, operating systems, and devices.

Changes in Privacy Policy

MAGO reserves the right to change, update, or modify its Privacy Policy or any other policies or practices without prior notification to readers, visitors, or customers. We request that viewers periodically review the Privacy Policy to stay informed of any changes and provide their consent. Any changes or updates to the Privacy Policy are effective immediately upon posting on our website, www.itsofficialmago.com.

Service Providers

MAGO may engage various third-party service providers to operate the website, send emails, analyze data, provide links, or assist in order fulfillment . These service providers may require access to personal information to perform the designated services, and they are contractually obligated to keep the information private and confidential, using it solely to provide services in connection with our website.

Third-Party Links and Content on Services

Our Products and Services may contain links to third-party websites and services beyond our control. MAGO, its founders, and employees are not liable for any loss, damage, or expense arising directly or indirectly from the use or inability to use any third-party applications, websites, or companies. This includes any defects, errors, interruptions, omissions, inaccuracies, faults, or mistakes in the content or unavailability of any application.

Intellectual Property Rights

MAGO retains all rights, including trademarks, copyrights, patents, and other intellectual property rights, for all information provided on this website. This includes pictures, videos, graphics, texts, logos, and more.

User/Viewer Consent

MAGO does not collect personal information from individuals except when voluntarily provided. Upon receipt of such information, we may verify, collate, or receive information about you from publicly and commercially available sources, third-party social media networking services, etc., if you are already connected with those services. We always strive to implement reasonable safety, security, and confidentiality practices and policies to protect any personal and financial information shared with MAGO. However, we cannot guarantee the security of any information you share with us through our website or other online services. By accepting this Privacy Policy, you acknowledge and accept the risks associated with sharing or transmitting personal information.

No Contractual Obligation

This Privacy Policy does not create any contractual obligation or legal rights for any party. The content of this website applies only to India.

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